Understand the trip before suggesting the stay.
Dates, guests, destination, budget and requirements become useful context, not another message for someone to decipher later.
C Close
Every Enquiry Should Know What Happens Next.
Nzoka reservation assistants help guests move forward instead of leaving enquiries sitting unanswered or unfinished.
Reservation AssistantScoped to your operationPricing depends on properties, channels, information sources and handoff requirements.
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Nzoka ReservationsVee · reservation assistant
Today
Message
How it works
Qualify. Match. Follow Up. Hand Off.
Sample enquiry
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Property reservationsAssistant active
Requirements understood
Watamu, 5 people, max 20k. Any options? 3rd to 6th April.
Nimekupata. Beachfront or private pool, which matters more?
Beachfront.
Dates3–6 Apr · 3 nightsGuests5 adultsBudget≤ KES 20k a nightPriorityBeachfront
Best-fit option prepared
RecommendedBeachfront villa, Watamu3 bedrooms · sleeps 6 · on the beach
This one fits your dates, your group of 5 and your budget, and it sits right on the beach. Want the full details and photos?
Next day · guest went quiet
Habari! Still thinking about the beachfront villa for 3–6 April? I have your group of 5 and your budget saved, so we can pick up where we left off.
Yes please. Can we book it?
Human confirmation requested
Reservations team notifiedConfirm live availability and final rate
I have passed your dates and requirements to the reservations team. They will confirm live availability before anything is finalised.
Type a message
Current stepQualify the enquiry
Recommend what fits, with reasons the guest can trust.
Appropriate rooms, properties or packages are matched to the enquiry rather than pushed as a generic list.
Keep the useful conversation moving.
When a serious guest goes quiet, the assistant can return to the context and continue without starting the enquiry again.
Know exactly when a human needs to step in.
Live availability, negotiation, payment and final confirmation stay with the reservations team.
Built from hundreds of real hospitality conversations.
Discuss AssistantWhat's included
What Every Assistant Setup Covers.
Pricing depends on properties, channels, information sources and handoff requirements.
- Dates, guests, destination and budget qualification
- Room, property or package matching
- Conversation follow-up
- Human handoff boundaries
- Channel and knowledge setup
Where it stops
Vee does not claim live availability, take payment or confirm a booking unless a reliable source and an agreed workflow are configured.
Nzoka Control
Your Booking Journey in One View.
See where enquiries start, which ones qualify, what your assistant is doing and what needs a human next.
OverviewBooking journey
Demo workspace
Enquiries this month12
Qualified enquiries7
Handoffs requiring attention2
Enquiry sourceWhere conversations started
- Website5
- WhatsApp4
- Instagram2
- Facebook1
Knowledge review
Start a direct-booking campaign when you are ready.
WebWAIGFB
Confirm live availability and the final rate.
Sample enquiry
Needs a personWatamu · 5 guests
3–6 Apr · 3 nights · up to KES 20k a night
Where it started
- Instagram ad
- Property page
- Vee on WhatsApp
What the guest wants
- Dates
- 3–6 April
- Guests
- 5 adults
- Budget
- Up to KES 20,000 a night
- Priority
- Beachfront
Recommended
Beachfront villa, WatamuWithin budget · on the beach · sleeps 6
Conversation
- GuestWatamu, 5 people, max 20k. Any options?
- VeeBeachfront or private pool, which matters more?
- GuestYes please. Can we book it?
Sample enquiry
QualifiedDiani · 2 guests
20–23 Dec · 3 nights · up to KES 15k a night
Status
Vee has shared two options. No one needs to act until the guest picks one.
Sample enquiry
QualifyingNaivasha · 4 guests
Dates not set yet
Status
Vee is still asking for dates and budget before suggesting anything.
Knowledge review
Setup is in progress. No live assistant status is being claimed.
- Properties, photos and capacity
- Rates and seasons
- When to hand over to your team
- House rules and deposit terms waiting for your review
Vee goes live only after you approve what it knows.
Not running
Connect Meta when a direct-booking campaign is ready to begin.
- You approve accessin Meta's own permission screen. No passwords are shared.
- Ad spend stays in your account.You fund advertising directly; Nzoka's fee is separate.
- Enquiries arrive heretagged with the ad they came from.
In this demo nothing connects to a real account.
- WebsiteConnected
- WhatsAppConnected
- InstagramConnected
- FacebookNot connected
Relevant business assets connect securely without sharing passwords.
Assistant Questions.
Straight answers before you start. More on the homepage FAQ.
Channel support depends on the assistant setup and the business assets you connect. We scope the right combination with you before implementation.
Only when it has a reliable live availability source configured for that property. Otherwise it collects the right details and brings in the reservations team to confirm.
No. Relevant business assets should be connected securely through the supported account and permission flows rather than by sharing passwords.
No. Nzoka improves the journey and the handling of enquiries, but guest demand, availability, pricing, the offer and the property's own confirmation process all affect results.
Stop Leaving Enquiries Unfinished.
Tell us your properties, channels and how your reservations team works. We scope the assistant around them.